SHE Terms of Use

The short version

• SHE is for people aged 16 and over, for personal use.
• SHE is a wellness app. It gives estimates, not medical advice, and it is not a method of contraception. You always make the final call about your body and your training.
• Premium is a subscription billed by Apple. It renews automatically until you cancel it in iOS Settings. Deleting your account doesn’t cancel it.
• Your health history lives on your iPhone. If you lose your iPhone without an export, we can’t restore it.
• How we handle your data is explained in our Privacy Policy.

1. About these terms

These Terms of Use are an agreement between you and Yuliia Ishchenko, an individual entrepreneur registered in Ukraine (“SHE”, “we”, “us”). They apply to the SHE app and our website. By creating an account or using SHE, you agree to these terms. If you don’t agree, don’t use SHE.

If you downloaded SHE from the App Store, Apple’s Licensed Application End User License Agreement also applies. Section 15 contains terms Apple requires. If these terms and Apple’s agreement conflict, these terms apply to the extent the law allows.

2. Who can use SHE

• You must be at least 16 years old.
• You must give accurate information when you sign up and keep it up to date.
• Your account is for you only. Don’t share it or create an account for someone else.

3. SHE is not medical advice

SHE turns your cycle, check-ins and wearable data into estimates of your daily capacity and suggestions for training and planning. Please keep in mind:

• SHE is a wellness app. It is not a medical device and doesn’t diagnose, treat, cure or prevent any condition.
• SHE is not a method of contraception and must not be used to prevent or plan a pregnancy.
• Cycle phases, Capacity scores and forecasts are estimates. They can be wrong, especially when you’ve just started, when your cycle is irregular, or when data is missing or inaccurate.
• Suggestions about training and effort are general. Talk to a doctor before starting a new exercise programme, and stop exercising if you feel pain, dizziness or shortness of breath.
• Always seek professional help for symptoms, injuries, pregnancy or any medical condition. Don’t delay care because of something SHE showed you. In an emergency, call your local emergency number.
• You decide what to do with what SHE shows you. How you feel always comes first.

4. Your account

• You can sign in with Apple, Google or your email address. Keep your sign-in method secure. Anyone with access to your unlocked iPhone can see your data in SHE.
• Your cycle, check-in, wearable and score data is stored only on your iPhone, as described in our Privacy Policy. If you lose or replace your iPhone without exporting your data first (More › Export my data), we can’t restore it.
• You are responsible for the accuracy of what you log. Incomplete or incorrect entries make SHE’s estimates less useful.

5. Free features and Premium

SHE has free features and a paid subscription, SHE Premium. What each includes is shown in the app and can change over time.

Price. The price, billing period and any trial or discount are shown in the app before you subscribe, and the price you see there is the price you pay. Prices may vary by country and over time, and we may offer different plans, prices or trials to different people, for example while testing new offers. Prices include taxes where required.

Free trial. We may offer a free trial. Its length is shown in the app before you start it. Unless you cancel at least 24 hours before the trial ends, your subscription starts and you’re charged automatically. Free trials are available once per Apple ID.

Billing. Apple processes all payments for SHE Premium through your Apple ID. Your subscription renews automatically for the same period unless you turn off auto-renew at least 24 hours before the end of the current period.

Cancelling. You can cancel at any time in iOS Settings › SHE › Subscriptions. Cancellation takes effect at the end of the current billing period, and you keep Premium until then. Deleting your SHE account or the app doesn’t cancel your subscription.

Refunds. Refunds are handled by Apple under Apple’s policies. You can request one at reportaproblem.apple.com. This doesn’t affect any rights you have under consumer law in your country.

Price changes. If we change the price of your subscription, Apple will tell you in advance and, where required, ask for your agreement before the new price applies.

When Premium ends. Premium features stop working. Your connections to Apple Health or Garmin stay authorised, but SHE stops reading new data from them until you subscribe again.

6. Apple Health, Garmin and other services

SHE can read data from Apple Health and Garmin when you connect them. Your use of those services is governed by their own terms. We don’t control the accuracy or availability of data from them. You can disconnect Garmin in More › Integrations and manage Apple Health access in the Health app.

7. Acceptable use

Use SHE only for your own personal, non-commercial purposes. Don’t:

• copy, sell, rent or distribute SHE or its content;
• reverse-engineer, decompile or try to extract SHE’s source code or algorithms, except where the law expressly allows it;
• scrape SHE, use bots, or access SHE in ways we haven’t made available;
• get around paywalls, usage limits or security measures;
• use SHE to build a competing product;
• use SHE in a way that breaks the law or harms others.

8. Our rights in SHE

SHE, including its design, text, graphics, algorithms and the SHE name and logo, belongs to us or our licensors. We give you a personal, non-exclusive, non-transferable, revocable licence to use the SHE app on Apple devices you own or control, under these terms. We keep all rights we don’t expressly give you.

9. Your data and feedback

Your data is yours. We use it only as described in our Privacy Policy. If you send us ideas or feedback, we may use them to improve SHE without owing you anything.

10. Changes to SHE

We keep improving SHE, so features may be added, changed or removed. If we remove a Premium feature in a way that significantly affects what you paid for, we’ll tell you in advance.

11. Availability

We work to keep SHE running, but we can’t promise it will always be available or free of errors. Calculations need an internet connection; without one, some features may not update.

12. Disclaimers

To the extent the law allows, SHE is provided “as is” and “as available”. We don’t promise that SHE’s estimates will be accurate or suitable for your particular needs. Nothing in these terms limits rights you have under consumer law that can’t be excluded by contract.

13. Limitation of liability

To the extent the law allows:

• we are not liable for indirect or consequential losses, such as lost profits or loss of data stored on your device;
• our total liability to you for any claim related to SHE is limited to the amount you paid for SHE Premium in the 12 months before the claim.

Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that can’t be limited by law.

14. Suspension and termination

You can stop using SHE and delete your account at any time in More › Delete account.

We may suspend or close your account if you seriously or repeatedly break these terms, or if the law requires it. Where reasonable, we’ll tell you why first and give you a chance to fix it. If we close your account without a good reason under these terms, we’ll refund the unused part of your subscription.

15. Additional terms for the Apple App Store

If you downloaded SHE from the App Store:

• These terms are between you and us, not Apple. We, not Apple, are responsible for SHE and its content.
• Your licence is limited to using SHE on Apple-branded products you own or control, as permitted by the Apple Media Services Terms and Conditions, including Family Sharing where available.
• Apple has no obligation to provide maintenance or support for SHE.
• If SHE fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price, if any. To the extent the law allows, Apple has no other warranty obligation for SHE.
• We, not Apple, are responsible for any claims relating to SHE, including product liability claims, claims that SHE fails to meet legal or regulatory requirements, and claims under consumer protection, privacy or similar laws, including in connection with Apple HealthKit.
• If a third party claims that SHE infringes their intellectual property, we, not Apple, are responsible for investigating, defending, settling and discharging the claim.
• You confirm that you are not located in a country subject to a US government embargo or designated as a “terrorist supporting” country, and that you are not on any US government list of prohibited or restricted parties.
• You must follow any third-party terms that apply when you use SHE.
• Apple and its subsidiaries are third-party beneficiaries of these terms and can enforce them against you.

16. Governing law and disputes

These terms are governed by the laws of Ukraine. If you are a consumer living in the EU or elsewhere, you also keep the protection of the mandatory laws of your country, and you can bring a claim in the courts where you live. We’d always rather solve a problem directly, so please write to us first.

17. Changes to these terms

We may update these terms. If a change matters, we’ll tell you in the app at least 14 days before it takes effect, unless the change is required by law sooner. If you don’t agree, you can stop using SHE and delete your account before the change takes effect.

18. General

• These terms and our Privacy Policy are the whole agreement between you and us about SHE.
• If any part of these terms is found invalid, the rest stays in force.
• If we don’t enforce a right straight away, we don’t give it up.
• We may transfer this agreement to a company that takes over SHE, for example when we incorporate. Your rights under these terms won’t be reduced because of the transfer, and we’ll tell you about it.

19. Contact